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Status Planned
Categories Other
Created by Guest
Created on Oct 13, 2023

Give different messaging when customers don't have permissions

Currently when a customer doesn't have access to a part of the platform through their role or permissions and they try to click into a part they dont have access to, they just get a spinning "not loading" icon (included a screenshot I received from a client). The goal would be to have it say something that indicates that they don't have access to that part of the platform instead of it looking like there is a loading issue. This is confusing for everyone involved - both client and jebbit wise.

  • Guest
    Reply
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    Oct 13, 2023

    This occured to me with a client, that didn't have reporting issues but was able to click into the reporting tab and got the spiral